Tuesday, August 3, 2010

Outsource your GPS Tracking Program

(My Original Blog Post: http://www.rmtracking.com/blog/2010/08/03/outsource-your-gps-tracking-program/)
A new growth market for GPS Tracking businesses lies in the area of offering GPS Tracking anti-theft services to companies who would rather pay to have the services performed rather than doing it themselves. And, if it makes financial sense, it is a win-win for both companies. Here are the principles that you need to know about and understand when looking for a company with which to do business in this manner.

How Long in Business?


While this might not be the best indicator, duration in business is still important. Start-up companies are looked upon as ‘fly-by-night’ operations that are here today and gone tomorrow. While this is an important factor that is weighed when choosing a business partner, it can be minimized by several other factors: How long have the owners lived in the community? What other business ventures might they own or have been involved in recently? The answers to these questions will help establish credibility if the duration of business operations falls short.


BBB Rating


While not completely infallible, the Better Business Bureau provides a barometer of how a business treats their customers and performs business overall. Watch out for this, however, because a newly minted business can get a good rating on the BBB if they have no bad marks against them in the early days and months of operation. Also, not everyone who has a bad experience will contact the BBB to report a business. Do not take this rating as the sole method of checking out a business. More investigation must be done.

Reference Checking


Get a listing of at least three customers that you can check with to see how they have been treated as a customer. Then, once you are finished with your interview, ask if they know of any other businesses who engage in business with the same company. This way, you will get an opinion from a business other than the one given to you. This is important and must not be skipped. Most people will be helpful and give you the good and the bad information to help you make an informed choice.

Trial Periods


Ask for a trial period to use services so that you can assess whether or not they are good at follow up and responsiveness. If you have many assets that you need to be tracked via GPS Tracking, ask to outfit one or two just to be able to see if it is going to meet your goals for monitoring. Most companies offer a sneak peak of their operations.
What Sets this Particular Business Apart from Others?

Find out what makes this business different from others that are doing the same thing. What approach do they take towards customer service? Do you have adequate and effective means for problem resolution? What other services do they offer? How good is their mapping software and is it up and running 100%?

GPS Tracking systems are here to stay and you can be successful if you purchase one and implement it yourself. But, if it makes sense, a GPS Tracking business can provide even better services at a very cost-effective price point. Check it out and see if it is right for you. Use due diligence in your research and you won't be disappointed!

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